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ISHOPMASTER PARTNER CASE STUDY

How I Zone Mobile in Tangalle Uses iShopMaster to Run Their mobile phone sales and repair

I Zone Mobile operates as a mobile phone sales and repair in Tangalle, Sri Lanka, serving customers with mobile phone sales and repair services.

About I Zone Mobile

I Zone Mobile is a premier mobile phone sales and repair business in Tangalle, Sri Lanka, offering comprehensive mobile solutions including device repairs, accessories, and trade-in services. Known for their excellent customer service and technical expertise, they serve the Tangalle community with professional mobile services.

Company Information

Business Details

Legal Name

I ZONE MOBILE

Business Type

LLC

Contact Person

Dissa

Joined iShopMaster

December 27, 2025

Contact Information

Phone

070 2 344 344

Email

dissa198@gmail.com

Address

NO-1, BUS STAND, TANGALLA, Tangalle, Sri Lanka

Operational Challenges Observed

Before implementing a structured system, I Zone Mobile faced several operational challenges common to mobile repair businesses:

STOCK

Tracking inventory levels, serial numbers, and preventing stock discrepancies between physical count and system records created operational inefficiencies.

BILLING

Generating professional receipts, managing customer credits, and reconciling daily sales was time-consuming and error-prone.

WARRANTY

Tracking warranty periods, managing customer claims, and preventing fraud required manual follow-up and documentation.

Why iShopMaster Was Introduced at I Zone Mobile

After evaluating various solutions, iShopMaster was chosen because it specifically addresses the unique needs of mobile repair businesses:

Built for Mobile Repair Businesses

Unlike generic POS systems, iShopMaster combines point-of-sale functionality with repair job management, inventory tracking, and compliance features specifically designed for mobile repair shops like I Zone Mobile.

How the System Is Used at I Zone Mobile

I Zone Mobile utilizes the following iShopMaster features to streamline their operations:

POS

Professional billing system with receipt generation, customer credit tracking, and daily sales reconciliation.

BARCODE

Barcode scanning for inventory management, serial number tracking, and quick stock audits.

REPORTS

Daily profit reports, inventory summaries, and sales analytics for better business decisions.

KYC

NIC-based customer verification and device documentation for legal compliance and CID safety.

Current Operational State

Since implementing iShopMaster, I Zone Mobile has experienced improvements in their daily operations:

Streamlined Operations

The system provides clearer visibility into daily transactions, repair workflows, and inventory management, helping staff follow consistent procedures and improving overall operational efficiency.

🎥 Latest TikTok Videos

Follow I Zone Mobile on TikTok to see their latest updates, promotions, and behind-the-scenes content:

🎵 Follow @izone.tangalla on TikTok

Location & Contact

Visit I Zone Mobile in Tangalle, Sri Lanka:

Related Solutions

Explore how iShopMaster helps mobile repair businesses like I Zone Mobile: